We offer advice to people who have been discriminated against when asking for a service – this covers everything except employment law. It may be discrimination by a business or a government department or local authority. It doesn't matter whether you pay for the service or whether it is free.
Discrimination may be unlawful if it is around disability, gender, race, religious belief or sexual orientation.
If you feel you have been discriminated against in your employment, please contact our employment team.
We don't advise service providers, only individuals.
We don't advise on welfare benefits entitlement - please contact your nearest advice centre for this.
We don't advise on entitlement to Social Services provision.
We prefer you to contact our Enquiry Line on 0114 273 1888 in the first instance.
When you contact us, a reception worker will take your contact details and a brief outline of your problem. We will then contact you by phone to get fuller details of the problem. We normally hope to contact you within a couple of days.
If you need to, you can:
Our advice is free to you. We are able to offer this service because of the funding we receive from the Equality and Human Rights Commission.
David Allen v Royal Bank of Scotland: Court of Appeal upholds landmark disability access case
Judgement to be given in Allen v Royal Bank of Scotland on 20th November 2009.
Novel use of DDA provides protection against bankruptcy
Law Centre's Equality Rights Worker gives evidence to House of Commons Select Committee on The Equality Bill: how disability equality fits within a single Equality Act.
Royal Bank of Scotland: Court orders bank to install wheelchair access and pay compensation
David Allen v Royal Bank of Scotland: Court of Appeal upholds landmark disability
access case
Allen v Royal Bank of Scotland: Judgement available here
There is a lot of information on the Internet about discrimination rights. We suggest you start with the following links to try and find the information you want.
Equality and Human Rights Commission
Has a helpline for enquiries and lists of publications and Frequently Asked Questions.
The Helpline is 0845 604 6610
Advicenow - useful guides on discrimination.
Directgov - public services all in one place
This is a government website with advice on disabled people's rights in everyday life.
Education advice
IPSEA, (the Independent Panel for Special Educational Advice) is a registered charity offering free and independent advice to parents of children with special educational needs
Advice line: 0800 018 4016
ACE (The Advisory Centre for Education) is a national charity that provides advice and information to parents and carers.
Advice line: 0808 800 5793
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